GoodTenant Assist
AI built into your property workflow.
Helps tenants describe problems clearly. Helps you triage emergencies, pick the right vendor, and keep your activity log organized — without taking control out of your hands.
Your data stays with you
Assist runs on infrastructure we control. We don't send your tenants', vendors', or property data to third-party AI providers. Every Assist suggestion is yours to accept, edit, or ignore.
What Assist can do
Assist gets new capabilities over time. Here's what's available today.
Smart Intake
Helps tenants file better tickets
When a tenant types a vague request, Smart Intake suggests a clearer title, the right category, and an appropriate priority level — so the ticket lands ready for you to act on.
Emergency Triage
Catches missed emergencies
When a tenant marks something Emergency, Assist evaluates whether it really warrants after-hours dispatch — and lets you confirm or downgrade with one click before notifications fire.
Bilingual Support
English ↔ Spanish, in-line
Show any tenant or vendor message in your preferred language with a one-click translation. Original text stays available so nothing is lost in translation.
Vendor Match
Suggests the best fit from your roster
When you're ready to dispatch, Assist ranks your existing vendors against the job — based on category fit, recent reliability, and language — and pre-fills the invite.
Smart Recap
Catch up on long threads fast
Long activity logs collapse into a short summary of what happened, what's pending, and what's next — so a quick check-in actually takes a minute.
More capabilities are coming. Tell us what would help most.
Have an AI feature you'd like to see?
Tell us what would help most in your day-to-day. We prioritize new capabilities based on what landlords actually ask for.